top of page

Terms & Conditions

Terms and Conditions

Effective Date: October 17th, 2025
Website: www.mdmatchmentor.com
Company Name: MdMatchMentor (“we,” “us,” “our”)

1. Introduction

Welcome to MdMatchMentor, an online professional service dedicated to helping medical interns and graduates prepare for residency program applications.
By using our website, platform, or any of our services, you agree to these Terms and Conditions.
If you do not agree with these terms, please discontinue using our services immediately.

2. Nature of Service

MdMatchMentor provides educational, mentoring, and advisory services designed to help applicants enhance the quality of their residency applications.
Our services may include, but are not limited to:

  • Curriculum Vitae (CV) and personal statement review

  • Mock interviews and performance feedback

  • Strategic guidance for residency applications

  • Statistical and comparative analysis of match likelihood based on publicly available or historical data

We are independent and not affiliated with any medical residency program, hospital, university, or official selection body.

3. No Involvement in Residency Selection

MdMatchMentor operates strictly as an advisory and preparatory service.
We do not:

  • Participate in, influence, or interfere with any residency program’s selection, evaluation, or ranking process.

  • Communicate with any residency selection committee, program director, or faculty on behalf of clients.

  • Possess or utilize any confidential or insider information related to residency selection outcomes.

  • Guarantee or promise acceptance into any residency program.

All guidance, assessments, and “match likelihood” estimations provided by MdMatchMentor are informational and educational tools only.
They are intended to help applicants prepare more effectively, not to predict or alter actual residency selection results.

4. User Responsibilities

By using MdMatchMentor, you agree to:

  • Provide accurate, truthful, and original information in all documents and communications.

  • Use our materials and feedback solely for your own application preparation.

  • Understand that application outcomes depend on factors beyond our control, including but not limited to program-specific criteria, competition level, and external evaluation processes.

5. Limitation of Liability

MdMatchMentor and its consultants make no guarantees regarding residency acceptance or ranking outcomes.
We are not responsible for:

  • The success, failure, or outcome of any residency application.

  • Any direct, indirect, incidental, or consequential damages arising from the use of our services or materials.

Our liability, in any case, shall be limited to the amount paid for the specific service rendered.

6. Payments and Refunds

Payments are processed securely via our authorized payment partners (including Apple Pay, Visa, and MasterCard).
All fees are due at the time of service purchase unless otherwise agreed in writing.

After purchasing a service,  we work immediately on your application. Therefore, we cannot issue a refund, but rescheduling might be permitted if the client notifies us 48 hours before the virtual meeting.  
 

7. Privacy and Confidentiality

MdMatchMentor respects the privacy of all users.
All documents, personal data, and communications shared with us are treated as confidential and used solely for service delivery.
We do not sell, trade, or disclose client information to third parties, except as required to process payments or comply with legal obligations.

A detailed Privacy Policy is available separately on our website.

8. Intellectual Property

All materials, guides, templates, and tools created by MdMatchMentor remain our intellectual property.
Clients may not reproduce, resell, or distribute these materials without prior written consent.

9. Modifications

MdMatchMentor reserves the right to update or modify these Terms and Conditions at any time.
Changes will take effect immediately upon posting to the website. Continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of the Kingdom of Saudi Arabia, unless otherwise required by local jurisdiction.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Riyadh, Saudi Arabia.

11. Contact Us

For any inquiries, feedback, or support, please contact us at:
📧 info@mdmatchmentor.com
🌐 www.mdmatchmentor.com
📍 Online-based service (Global Access)

bottom of page